Your privacy is important to us. It is Al DaCosta’s policy to respect your privacy and
comply with any applicable law and regulation regarding any personal information we may
collect about you, including across our website,, and other sites we
own and operate.
This policy is effective as of 9 August 2021 and was last updated on 30 March 2022.
Information We Collect
Information we collect includes both information you knowingly and actively provide us
when using or participating in any of our services and promotions, and any information
automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided
by your web browser. It may include your deviceʼs Internet Protocol (IP) address, your
browser type and version, the pages you visit, the time and date of your visit, the time
spent on each page, other details about your visit, and technical details that occur in
conjunction with any errors you may encounter.
Personal Information
We may ask for personal information which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for
doing so. In which instance, we only collect personal information that is reasonably
necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our
•Sign up to receive updates from us via email or social media channels
•Use a mobile device or web browser to access our content
•Contact us via email, social media, or on any similar technologies
•When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and
personal information will not be further processed in a manner that is incompatible with
these purposes:
We may collect, hold, use, and disclose information for the following purposes, and
personal information will not be further processed in a manner that is incompatible with
these purposes:
•to contact and communicate with you
•for security and fraud prevention, and to ensure that our sites and apps are safe, secure,
and used in line with our terms of use
Please be aware that we may combine information we collect about you with general
information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information,
we will protect it within commercially acceptable means to prevent loss and theft, as well
as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we
advise that no method of electronic transmission or storage is 100% secure, and no one
can guarantee absolute data security. We will comply with laws applicable to us in
respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring
the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may
depend on what we are using your information for, in accordance with this privacy policy.
If your personal information is no longer required, we will delete it or make it anonymous
by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a
legal, accounting, or reporting obligation or for archiving purposes in the public interest,
scientific, or historical research purposes or statistical purposes.
Childrenʼs Privacy
We do not aim any of our products or services directly at children under the age of 13,
and we do not knowingly collect personal information about children under 13.
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners,
affiliates, and third-party providers maintain facilities. Please be aware that the locations
to which we store, process, or transfer your personal information may not have the same
data protection laws as the country in which you initially provided the information. If we
transfer your personal information to third parties in other countries: (i) we will perform
those transfers in accordance with the requirements of applicable law; and (ii) we will
protect the transferred personal information in accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the
understanding that your experience of our website may be affected. We will not
discriminate against you for exercising any of your rights over your personal information.
If you do provide us with personal information, you understand that we will collect, hold,
use and disclose it in accordance with this privacy policy. You retain the right to request
details of any personal information we hold about you.
If we receive personal information about you from a third party, we will protect it as set
out in this privacy policy. If you are a third party providing personal information about
somebody else, you represent and warrant that you have such personʼs consent to
provide the personal information to us.
If you have previously agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time. We will provide you with the ability to
unsubscribe from our email-database or opt out of communications. Please be aware we
may need to request specific information from you to help us confirm your identity.
If you believe that any information, we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided in this
privacy policy. We will take reasonable steps to correct any information found to be
inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a
complaint, please contact us using the details below and provide us with full details of
the alleged breach. We will promptly investigate your complaint and respond to you, in
writing, setting out the outcome of our investigation and the steps we will take to deal
with your complaint. You also have the right to contact a regulatory body or data
protection authority in relation to your complaint.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A
cookie is a small piece of data that our website stores on your computer, and accesses
each time you visit, so we can understand how you use our site. This helps us serve you
content based on preferences you have specified.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that
we have no control over the content and policies of those sites, and cannot accept
responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business
processes, current acceptable practices, or legislative or regulatory changes. If we decide
to change this privacy policy, we will post the changes here at the same link by which you
are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or
opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the
following details:

Shopping Cart